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CQC RATED - GOOD

THE RESULTS FOR AREAS INSPECTED CAN BE FOUND BY CLICKING CQC INSPECTION IN THE MENU ON THE RIGHT. 

FLU VACCINATIONS - BOOK YOURS WITH US AND HELP SUPPORT THE PRACTICE

We are now making appointments for seasonal flu vaccinations. Our staff will be able to clarify if you are eligible for a free flu vaccination. Please support this surgery and let us give you your flu vaccination. Did you know that the NHS pays us to provide this service but only if you have the vaccination at the surgery? If our patients who are eligible have their vaccination elsewhere the practice will lose income and this is likely to affect the services and facilities that we can afford to provide in the future. Please support this surgery. We have bought a flu vaccination for all those who are eligible to have one on the NHS so please help us avoid wastage.

Welcome to The Waterloo Practice

The doctors and staff at The Waterloo Practice in Huddersfield are proud to offer the highest standard of patient-centered healthcare.We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations, sexual health services and well-person check-ups.

We are a training practice and we therefore have different doctors working with us for what may be only six months at a time. We appreciate that this can be difficult for continuity of care but the GP Registrars are mentored closely during their time with us and outcomes of consultations are discussed with their mentor daily so management of patients is shared and records are kept thoroughly up to date.

This web site is a work in progress but please have a look around.

NEW REPEAT PRESCRIPTION TELEPHONE NUMBER

From Monday 13th March 2017 there is a new telephone number to use for requesting repeat prescriptions - 01484 505298 - This will be available between 11am and 1pm Monday to Friday.

We would encourage anyone who has repeat prescriptions and access to the internet to register at reception for on- line ordering as the telephone service will be very limited. It may be appropriate for our patients who are unable to manage their own prescription requests to have a carer who can have proxy access to the o-line prescription ordering facility. Talk to our staff to find out more.

Telephone ordering is being restricted to help address the pressures on our telephone system and to improve the accuracy, safety and security when prescribing.

Primary Care Extended Access Survey

NHS England are wanting the local population to feed into the design of the extended hours service that will be  expected of your GP Practice in 2018. Thank you to all those who completed the online survey.

Talk Health Kirklees

Following the recent “Talk Health Kirklees” public consultation, NHS Greater Huddersfield and NHS North Kirklees CCGs have agreed to stop the routine prescribing of

  • multivitamins and minerals, where no specific deficiency has been identified (from 1st February 2017)
  • branded medicines, where an appropriate generic medicine is available (from 1st February 2017)
  • skin creams and emollients, hair and scalp products, cream for unwanted facial hair and other products that have a predominantly cosmetic action (from 1st March 2017)
  • camouflage products e.g. for port wine stain birthmarks (from 1st March 2017)
  • sunscreens for skin protection from UV radiation (from 1st March 2017)
  • gluten-free foods (from 1st April 2017)
  • soya and thickened infant formulas (from 1st April 2017)
  • infant formula for lactose intolerance (from 1st April 2017)

To find out more please visit the Greater Huddersfield CCG website here or pick up a leaflet at the surgery.

Disabled Facilities and Car Parking

Limited parking space is available. The surgery and facilities are fully accessible for wheelchair users.

All Our Patients Have A Named Accountable GP 

All GP Practices have been instructed by the current government to make sure their patients are aware that they have a Named Accountable GP.  

When you register at The Waterloo Practice you become a patient of the practice, registered with the practice and not an individual doctor. This means that you can see the GP of your choice and should that GP ever leave the practice you are not left without a doctor.

However, we have encouraged our patients to exercise continunity of care by identifying a "Usual Doctor" with whom they can build a relationship so that the doctor becomes familiar with their needs and is able to offer the most effective care. The usual doctor takes the lead responsibility for the co-ordination of services to the patient in exactly the way the Accountable GP must. If you wish to enquire as to who your usual / accountable GP is please enquire when you next have contact with the surgery.

Private Services

In addition to the range of contractual NHS services that we offer The Waterloo Practice offers some private services that fall outside NHS work. ONE SUCH SERVICE IS OUR CIRCUMCISION SERVICE FOR BABIES. Contact reception for further details.


Patient Feedback - Good and Bad!

From 1st December 2014 we are participating in the national NHS Friends and Family Test which invites you to provide feedback on the services you have experienced at the Practice. We want to know about the good things that we have done so we know what is important to you and should not change. We also want your feedback about things that you feel need to be improved and we will see if we can do anything about those.

The results of your feedback from January 2015 onwards will be published nationally. It doesn't take long and you don't need to provide your details.

Look for details in reception or you can ask a member of staff how to take part. More information is available via www.nhs.uk/friendsandfamily.

Our Friends and Family Test can be accessed using the "Patient Survey" link below.

  


Online Facilities

Wanting to order your repeat medication, book an advance appointment, view part of your medical record without the cost of a phone call and at any time of the day (or night)?  Just come to the surgery with photo ID (Passport, Driving Licence etc) and our receptionist can register you for our online system.  Once registered use the link below to get started.

Login Here

We have now extended the online facilities our patients can enjoy to include access to your Detailed Coded Medical Record.  For information on how to view your record go to "Your Online Record" page listed to the right under Further Information

Repeat Medication

Prescribed regular medication by your doctor?

Wanting to order your repeat medication without the cost of a phone call and at any time of the day (or night)?  Just come to the surgery with photo ID (Passport, Driving Licence etc) and our receptionist can register you to order online there and then.  Next time you need your medication just go to the Prescriptions page on this website, click on the link and away you go.


Patient Participation Group - next event

Date - TBA

ON LINE SERVICES

Join us to learn more about making appointments, cancelling appointments, ordering repeat prescriptions and viewing your medical record via the internet.

Live group demonstrations of how it works will take place with the opportunity for 1:1 help. Bring your photo ID with you and we will sign you up for on-line access.

 

 

2018 Calendar

Calendars for 2018 showing images of the Waterloo area are now available to buy at the surgery.  Funds from the selling of the calendars will be put to good use by the surgery. 

Thank you to all who helped in the making of the calendars and to those who purchase them.

 


Closures over Christmas and New Year 2017

Monday 25th December 2017Closed
Tuesday 26th December 2017Closed
Monday 1st January 2018Closed

 


Closure Afternoons 2017/18

The practice will close at 1pm on the following days for training purposes and re-open the following morning at 8am. Should you require urgent medical attention during this time please call Freephone 111. If you have an emergency whilst the practice is closed dial 999.

20172018
Tuesday 17th January 2017Tuesday 16th January 2018
Tuesday 14th February 2017Tuesday 20th February 2018
Tuesday 21st March 2017Tuesday 20th March 2018
Tuesday 25th April 2017Tuesday 17th April 2018
Tuesday 16th May 2017Tuesday 15th May 2018
Tuesday 20th June 2017Tuesday 19th June 2018
Tuesday 18th July 2017Tuesday 17th July 2018
Tuesday 22nd August 2017Tuesday 21st August 2018
Tuesday 19th September 2017Tuesday 18th September 2018
Tuesday 17th October 2017Tuesday 16th October 2018
Tuesday 21st November 2017Tuesday 20th November 2018
Tuesday 19th December 2017Tuesday 18th December 2018
(Site updated 28/11/2017)
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