Dr Ahmed will be reducing his availability at the surgery from Monday 17th June
From Monday 17th June, Dr Ahmed will be reducing his availability at the surgery. His clinics will be mornings and afternoons on Mondays but only mornings on Tuesdays, Wednesdays, Thursdays and Fridays.
Our patients no longer need a pharmacy nomination for prescriptions to go electronically to a pharmacy
We are delighted that we have been chosen to pilot the new electronic service where you will take an unsigned token that we give you to any pharmacy. The pharmacy will dispense your medication after scanning the bar code on the token. This is one of the many moves by the NHS to help reduce inefficiencies and provide safer prescribing.
Dr Hassan will be taking maternity leave from the beginning of June
From the beginning of June Dr Hassan will be taking maternity leave. We welcome Dr Naheed Anwar to the practice to cover her absence. Dr Anwar has been working with us for the past few months on a Friday afternoon so is familiar with the practice.
Dr Nazareth will be reducing his availability at the surgery from Monday 13th May
From Monday 13th May, Dr Nazareth will be reducing his availability at the surgery. He will only be available on Tuesdays, Thursdays and Fridays.
We are pleased to welcome our new Advanced Nurse Practitioner Emma Wilby
Emma Wilby has joined the practice as our new Advanced Nurse Practitioner. Emma will be able to deal with most routine consultations and we will be offering appointments with her shortly.
Pregabalin and Gabapentin are being reclassified as controlled drugs
Pregabalin and Gabapentin are being reclassified as CONTROLLED DRUGS from 1st April 2019. Controlled drug prescriptions can now be sent electronically to your pharmacy if there is a pharmacy nomination. However, as they are now being classified as control drugs we will only be able to prescribe a maximum quantity of 28 days. We are amending the quantities of these items on repeat prescription lists now. If you have any queries about this, please don't hesitate to contact us.
New vacancies at The Waterloo Practice
We now have a vacancy for a Senior Practice Nurse. Please click here to visit our vacancies page for more information on how you can join our team!
New Electronic Repeat Dispensing for Eligible Patients
Our practice is collaborating with NHS Business Services Authority (NHSBSA) who is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to NHSBSA. A member of our clinical team will contact these patients as part of our medication review process to explain the benefits of this service.
Patient Feedback - Good and Bad!
From 1st December 2014 we are participating in the national NHS Friends and Family Test which invites you to provide feedback on the services you have experienced at the Practice. We want to know about the good things that we have done so we know what is important to you and should not change. We also want your feedback about things that you feel need to be improved and we will see if we can do anything about those.
The results of your feedback from January 2015 onwards will be published nationally. It doesn't take long and you don't need to provide your details.
Look for details in reception or you can ask a member of staff how to take part. More information is available via www.nhs.uk/friendsandfamily.
Our Friends and Family Test can be accessed using the "Patient Survey" link on the homepage or click here.
Order your repeat prescriptions safely via this website. Ask at reception.
Please go to the "Contact Us" tab and scroll down to the bottom of the page if you have a comment to make about the service we provide.