The Waterloo Practice Christmas Jumper Day!
Next Friday (14th December) staff at The Waterloo Practice will be participating in the Save the Children Christmas Jumper day! We would love for patients to join in so if you are visiting us next Friday please do feel free to pop on your favourite Xmas jumper!
This is for the Save the Children charity so there will be a donation box on reception if you wish to donate. A £2 donation could pay for antibiotics to treat five children suffering from pneumonia. The more we raise the more chance we will give children in the world’s toughest places, to build a better future.
New Electronic Repeat Dispensing for Eligible Patients
Our practice is collaborating with NHS Business Services Authority (NHSBSA) who is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to NHSBSA. A member of our clinical team will contact these patients as part of our medication review process to explain the benefits of this service.
Patient Feedback - Good and Bad!
From 1st December 2014 we are participating in the national NHS Friends and Family Test which invites you to provide feedback on the services you have experienced at the Practice. We want to know about the good things that we have done so we know what is important to you and should not change. We also want your feedback about things that you feel need to be improved and we will see if we can do anything about those.
The results of your feedback from January 2015 onwards will be published nationally. It doesn't take long and you don't need to provide your details.
Look for details in reception or you can ask a member of staff how to take part. More information is available via www.nhs.uk/friendsandfamily.
Our Friends and Family Test can be accessed using the "Patient Survey" link on the homepage or click here.
Order your repeat prescriptions safely via this website. Ask at reception.
Please go to the "Contact Us" tab and scroll down to the bottom of the page if you have a comment to make about the service we provide.