Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
How to request a repeat prescription:
In line with many Huddersfield surgeries your options after 1st June for ordering prescriptions will be:
* Online- 24 hours a day including weekends
* Post your repeat prescription request to us clearly marking the required items on the list, remembering to allow time for the list to reach us by post
* Come in to the surgery with a list of the repeat prescriptions that you require
We would encourage anyone who has repeat prescriptions and access to the internet to register at reception for online ordering without delay. It may be appropriate for our patients who are unable to manage their own prescription requests to have a carer who can have proxy access to the online prescription ordering facility. Talk to our staff to find out more.
Telephone ordering is being restricted to help address the pressures on our telephone system for all other services and to improve the accuracy, safety and security when prescribing.
In line with the Huddersfield-wide policy we can no longer accept requests from "third parties" such as chemists or appliance companies.
If you are of the opinion that you have exceptional reasons that should permit you to order prescriptions via the telephone please let us know in writing. Arrangements will be made to accommodate our vulnerable patients.
Please note - When the receptionist deals with your repeat prescription request she will consider your compliance with the doctors instructions for usage of that medication. The doctor will need to know if you are using the treatment more frequently or less frequently than his instructions suggest. Repeat medication is reviewed by the doctor at least annually. It is not usually necessary for patients to attend an appointment for this review.
If you are requiring a prescription for medication which you have received from us before but does not appear on your repeat prescription list this is not referred to as repeat medication and it may take a little longer to prepare. Please expect to have to provide details about when, why and by whom you were last prescribed the item.