Feedback

We would like to encourage our patients and visitors to provide feedback on our services as this helps us to identify the things that matter to you. We would like to hear from you if you have a suggestion on how we can do things better or if you are pleased with what we have done for you. When we get positive feedback we congratulate the staff member and ensure that we share the good practice across our team. PLEASE DO NOT USE THIS FEEDBACK FORM TO REPORT YOUR MEDICAL PROBLEMS as there may be a delay in us reading the information. If you need to contact us regarding a medical matter please use eConsult: https://thewaterloopractice.webgp.com/ If you wish to make a complaint and allow us the opportunity to investigate what has gone wrong and report back to you please follow the complaints procedure or complete a complaint form: https://www.thewaterloopractice.co.uk/your-complaint