We are delighted that you are thinking of applying to join the list of registered patients at this practice.

Please consider carefully with the information on this page, throughout our website, in our practice leaflet and from other local residents whether you feel this practice will suit your needs.

If you are certain we are the right fit for you, all we ask is that you complete our application form on the right or if you prefer you can call us on 01484 500977 to obtain a printed copy to complete by hand. Once your application has been received, we will process and aim to confirm within 20 days whether or not your application has been successful.

If children under the age of 16 are applying we will need to confirm who has parental responsibility.

Please note: If you are applying to register a child under 16, you will be asked to show proof of parental responsibility such as a birth certificate, adoption certificate or court order. 

In addition, if you have recently moved to the UK and wish to register as a new patient, you may be asked to bring in a form of identification such as a passport or birth certificate.

All our patients will have an Accountable GP assigned to them. At this practice we also use the term “Usual GP” for this role. This will not prevent you seeing any other doctor or healthcare professional but your Accountable GP is responsible for your overall care. On joining the practice we will advise you who your accountable GP is. If you have a specific preference for another doctor to be your Accountable GP please call our New Patient Advisor to discuss on 01484 500977. We will contact you to confirm the position before we register you at the practice.

If you have a medical condition which requires regular medication then we will organise for you to discuss this with your “usual GP”. There are some drugs which hospitals may ask the GP to prescribe which we at The Waterloo Practice do not prescribe. These medications will be discussed during your initial consultation.

If you have any concerns regarding the services offered by The Waterloo Practice please bring them to the attention of our Practice Manager, Mrs Cheryl Lear or our Deputy Practice Manager, Mrs Anisa Gajra-Barrett .  

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact us on 01484 500977. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Please see above the up to date map of our practice area, this map allows you to zoom in to see if your address is within our area or can click the icon in the top right to expand, this will load the map on a new web page where you can use the magnifying glass icon to search for your postcode to see if it is within our practice area. 

If you live in this area and wish to apply to be a patient please do so using the application form on this page. If you are already a patient but have moved out of the area and still wish to remain registered here please contact us on 01484 500977 to notify us of your new address and to discuss. 

If you do not live within our practice area but still wish to register as a new patient, please complete the application on this page which will be reviewed by our team. However, please consider the following information about out of area patients: 

• To establish whether you are suitable for out of area registration your application will be passed to a clinician who may contact you to discuss any medical needs and medication that you are taking. We will contact you following this assessment to advise you as to whether we can accept you as an out of area registered patient here. 
• If you were to develop an urgent illness or injury at home where you require a GP you would always contact this practice in the first instance. If we determined you needed access to services local to where you live we would ask you to call NHS 111. NHS 111 would direct you to the local service that has been established by NHS England for patients such as you. This local service could be a GP practice near to where you live, the local walk-in or urgent care centre, A&E or minor injuries unit. This local service would then decide if you could attend for an urgent face to face appointment with a healthcare professional or if a home visit is indicated which could be based on your individual circumstances. If this were in the out of hours period when GP surgeries are normally closed – between 6.30pm and 8.00am weekdays and during weekends and Bank Holidays – NHS 111 would direct you to your local out of hours provider.
• If you are registered as an out of area patient but in time it is felt that your health needs are not being met under this arrangement such that it is no longer clinically appropriate or practical for you to be registered with us, we would expect to discuss this with you and advise that you register with a practice closer to your home.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

 

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French

The surgery and its facilities are fully accessible for wheelchair users.